PLEASE READ SECTION 4 (HEALTH DISCLAIMER AND ASSUMPTION OF RISK), SECTION 9 (LIMITATION OF LIABILITY), AND SECTION 12 (ARBITRATION AND CLASS ACTION WAIVER) CAREFULLY. THEY LIMIT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION.
These Terms are a binding agreement between you and the Operator named below (“AshGrid,” “we,” “us”).
Operator
Interim notice. A formal legal entity for AshGrid is being organized. This table, and the effective date above, will be updated when formation completes. Until then, “we”, “us”, and “the Operator” refer to AshGrid’s founder, operating as a sole proprietorship.
| Field | Value |
|---|---|
| Legal entity | AshGrid, operated by its founder as a sole proprietorship (formal entity being organized) |
| Entity type | Sole proprietorship — pre-incorporation |
| Registered address | Provided on request — write to privacy@ashgrid.co |
| Governing law / venue | Will be stated here upon entity formation; until then, the state and county in which the Operator resides |
1. Eligibility
You may use AshGrid only if you are 18 or older and a resident of the United States. By using AshGrid you represent that both are true. We enforce this in the product and may suspend any account we believe does not meet it.
2. What AshGrid is — and is not
AshGrid is a personal wellness observation tool. It records what you choose to track and computes descriptive statistics about your own records.
AshGrid is not, and must not be used as: a medical device; a diagnostic tool; a source of medical, clinical, or professional advice; a pharmacy or dispensary; a prescriber; a substitute for a licensed healthcare professional; or a provider of treatment, monitoring, or emergency services.
Nothing in AshGrid — including computed results, community observations, catalog entries, or AI-generated text — is medical advice, a medical claim, a recommendation to take or stop taking anything, or a statement that anything is safe or effective for you.
3. Not for emergencies
If you think you may be having a medical emergency, call 911 or your local emergency number immediately. AshGrid is not monitored, does not detect emergencies, and cannot summon help.
4. Health disclaimer and assumption of risk
You are solely responsible for every decision you make about your own health, including what you take, how much, how often, when you start, and when you stop.
Self-experimentation carries real risk. Substances and protocols can cause adverse reactions, can interact dangerously with each other and with prescribed medication, and can be harmful at doses that are safe for others. Individual results are not predictive for anyone else.
You knowingly and voluntarily assume all risk arising from your use of AshGrid and from any intervention you choose to record, including risks you did not anticipate.
Consult a qualified healthcare professional before beginning, changing, combining, or stopping any supplement, medication, or protocol — particularly if you are pregnant or nursing, have a medical condition, or take prescription medication.
Restricted content. Some substances people track are prescription-only, compounded, investigational, or otherwise not approved for general use. AshGrid does not recommend, supply, endorse, or facilitate access to any of them, never surfaces them as recommendations, and provides no dosing, sourcing, administration, or preparation guidance. Where AshGrid permits you to keep a private record of such use, it does so solely as a personal log at your own risk and does not thereby suggest the use is lawful, safe, or advisable for you.
5. Your account
Keep your credentials secure; you are responsible for activity under your account. Tell us promptly at support@ashgrid.co if you suspect unauthorized use.
6. Acceptable use
You agree not to: use AshGrid for anyone other than yourself, or to record another person’s health information without their authority; post medical claims, dosing or sourcing instructions, or content promoting the acquisition of restricted substances; harass, impersonate, or endanger anyone; submit false or manipulated observations, or otherwise attempt to distort community statistics; scrape, bulk-export, reverse engineer, or build a competing dataset from AshGrid; probe or bypass our security, rate limits, or access controls; or use AshGrid unlawfully.
We may remove content, restrict features, or suspend or terminate accounts that violate these Terms, and we may do so without notice where the risk warrants it.
7. Ownership
7.1 Ours
AshGrid and everything in it that we create — the software, catalog, protocol library, metric definitions, question sets, statistical methods, reliability scoring, interaction analysis, aggregate outputs, interfaces, designs, text, and marks — is owned by us and protected by intellectual property law. These Terms grant you no ownership, only the limited license in §8.
7.2 Yours
You keep ownership of the observations and content you create. We do not claim ownership of your records.
7.3 The license you grant us
You grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, process, transmit, adapt, and display your content for the purpose of operating, securing, supporting, and improving AshGrid. For content you choose to publish to the community, that license also covers displaying it to other users. This license ends for a given item when you delete it, except for copies retained in routine backups for a limited period and where law requires retention.
7.4 De-identified and aggregate data
Separately from §7.3, and only if you turn on aggregate contribution, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable and transferable license to use, reproduce, modify, publish, distribute, and create derivative works from de-identified and aggregated data derived from your observations, for any lawful purpose — including research, publication, benchmarking, evidence products, model development, and commercial offerings.
We own all statistics, models, insights, datasets, and derivative works we create from that data. Because such data is de-identified and not linkable back to you, it is not your personal information, and this license survives deletion of your account and withdrawal of contribution consent — those stop future contribution, and do not retract aggregates already computed.
We will not sell your personal information, will not sell, license, or transfer raw wearable data in any form, and will not use health data for advertising. See the Privacy Policy §4.
7.5 Feedback
If you send us suggestions or feedback, we may use them freely, without obligation or compensation to you.
8. License to you
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use AshGrid for your own personal, non-commercial wellness tracking, subject to these Terms.
9. Disclaimers and limitation of liability
9.1 As-is
ASHGRID IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade. We do not warrant that AshGrid will be uninterrupted, timely, secure, or error-free, that results or community observations are accurate, complete, or meaningful for you, or that data will never be lost.
Some states do not allow the exclusion of implied warranties, so parts of this may not apply to you.
9.2 No liability for your health decisions
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INJURY, ILLNESS, ADVERSE REACTION, DRUG INTERACTION, WORSENING OF A CONDITION, DELAY IN SEEKING CARE, OR DEATH ARISING FROM ANY INTERVENTION YOU CHOOSE TO TAKE, STOP, COMBINE, OR CONTINUE, whether or not you recorded it in AshGrid and whether or not AshGrid displayed information about it.
9.3 Cap
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. Our total aggregate liability for all claims relating to AshGrid will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100).
These limits apply even if a remedy fails of its essential purpose, and they do not apply where prohibited — including for our own fraud, gross negligence, or willful misconduct, or for liabilities that cannot be limited by law.
10. Indemnification
You will indemnify and hold harmless AshGrid and its officers, members, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising from your use of AshGrid, your content, your health decisions, your breach of these Terms, or your violation of any law or third-party right.
10A. Copyright complaints (DMCA)
AshGrid hosts material you and other users submit — community posts, notes, and catalog submissions. We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act and will remove or disable access to material we are properly notified about.
Send notices to our designated agent at legal@ashgrid.co, at the Operator address above, including: your physical or electronic signature; identification of the work claimed to be infringed; identification of the material and where it is on AshGrid; your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the owner.
If your material was removed, you may send a counter-notice with the same contact and signature details, identification of the removed material and where it appeared, and a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification, together with your consent to the jurisdiction of the federal court for the venue stated in the Operator block.
We terminate repeat infringers’ accounts in appropriate circumstances.
11. Third-party services
AshGrid works with third parties, including Apple Health and Android Health Connect. Your use of those services is governed by their terms, not ours, and we are not responsible for them. We may change or discontinue an integration at any time.
12. Arbitration and class action waiver
PLEASE READ — THIS AFFECTS HOW DISPUTES ARE RESOLVED.
Any dispute arising out of or relating to these Terms or AshGrid will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its consumer rules, seated in the venue stated in the Operator block, rather than in court — except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for infringement or misuse of intellectual property.
YOU AND ASHGRID EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Claims may not be consolidated. If the class-action waiver is held unenforceable as to a claim, that claim proceeds in court and the rest of this section still applies to all other claims.
Opt-out. You may reject this arbitration agreement by emailing legal@ashgrid.co within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
Informal resolution first. Before starting an arbitration, you agree to email legal@ashgrid.co describing the dispute and what you want, and to give us 45 days to resolve it. We will do the same before bringing a claim against you. This period tolls any applicable limitations period. A claim filed before this step is complete may be dismissed without prejudice.
Coordinated filings proceed in batches. If 25 or more claims of a similar nature are asserted against us by or with the coordination of the same or related counsel, the claims will be administered in sequential batches of no more than 50, with a single arbitrator per batch, and the limitations period is tolled for claims awaiting their batch. Batches will be resolved before the next begins, and the parties may agree to resolve the remainder using the outcomes as a framework. Filing fees for later batches are not incurred until that batch begins.
Arbitration fees. We will pay the filing, administration, and arbitrator fees that AAA’s consumer rules allocate to us. Where those rules assign a fee to you and your claim is for less than $10,000, we will pay it as well, unless the arbitrator finds the claim frivolous.
13. Term and termination
You may stop using AshGrid and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the service. Sections 4, 7, 9, 10, 10A, 12, and 14 survive termination — in particular §7, so the rights in §7.4 over de-identified and aggregated data are unaffected by termination or deletion.
14. General
Governing law. The governing law and venue stated in the Operator block above apply, without regard to conflict-of-laws rules. Subject to §12, the courts of that venue have exclusive jurisdiction.
Changes. We may update these Terms and will post the new version with a revised date. Material changes take effect 30 days after we notify you in the app or by email, except changes required by law, which may take effect immediately. Continuing to use AshGrid after that means you accept them. If you do not agree, stop using AshGrid and delete your account.
Entire agreement / severability / no waiver / assignment. These Terms with the Privacy Policy and Consumer Health Data Privacy Policy are the entire agreement between us. If a provision is unenforceable, the rest stays in force and the provision is narrowed to the minimum extent needed. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them in a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control.
Electronic communications. AshGrid is delivered electronically and has no paper channel. You consent to receive all agreements, notices, disclosures, and other communications from us electronically — in the app, or by email to the address on your account — and you agree these satisfy any legal requirement that they be in writing. Keep your email address current; a notice sent to the address on file is effective when sent. You may withdraw this consent by deleting your account, since we cannot operate the service without it.
Notices to us. Send legal notices to legal@ashgrid.co and to the Operator address above.
15. Contact
The Operator named at the top of this document. support@ashgrid.co · legal@ashgrid.co